Automate Your Reputation for Effortless Review Management
Elevate Your Brand with AI-Driven Review Solutions
Staying at the top of your game means more than offering great products or services—it means managing your reputation effectively. Connect your Google and Facebook to pull in existing reviews and request new ones automatically.
Online Reputation in Numbers...
Why Review Management Matters for Your Business
Ignoring online reviews can harm your business’s credibility and trustworthiness. Without effective management, negative or unmanaged reviews may deter potential customers and impact purchasing decisions. Failing to stand out in this competitive landscape means missing out on new clients and risking loyalty of existing ones.
Addressing your review management challenges is crucial to demonstrating your commitment to customer satisfaction and ensuring your business thrives.
Who Can Benefit from Review Management?
- Small Business Owners: Save time and focus on core operations without worrying about missing customer feedback.
- Retail Store Owners: Maintain a consistent stream of customer feedback and positive reviews.
- Online Stores: Automate requests and ensure a personal touch, enhancing your online presence.
- Law Firms: Build credibility and trust by showcasing positive client testimonials.
- Builders/Contractors: Highlight your reliability and quality of work through positive reviews, attracting new clients.
- Real Estate Agents: Enhance your reputation and attract potential buyers.
How Review Management Creates a Positive Brand Image
Automated Review Requests
Effortlessly request reviews via SMS and email, ensuring a steady stream of positive feedback without adding to your workload.
AI-Powered Review Responses
Engage with your customers through thoughtful AI-generated replies, maintaining your reputation even when you're busy elsewhere.
Real-Time Reviews on Your Website
Showcase real-time Google and Facebook reviews on your website, converting positive feedback into a powerful tool for attracting new customers.
Save Time and Automate
Manage all your reviews and responses from one place, streamlining the process and saving you valuable time every week.
Display Facebook & Google Reviews On Your Website
With easy embedding options, you can place the widget on any page of your website, ensuring potential customers see authentic feedback from your satisfied clients.
Improve Your Brand's Online Reputation with Thrive Hub's Review Manager
- Fully Integrated CRM
- Review Dashboard
-
AI-Generated Responses
Additional usage fee applies. -
Automated Review Requests
via SMS and email. -
Easy Integration
Google My Business & Facebook. - Website Widget
- Mobile App
- Onboarding Support
We offer a no-nonsense money-back guarantee if you are not satisfied within the first 14 days. Setup fee is non-refundable.
What Our Customers Think
Review Management FAQs
While it’s impossible to completely prevent negative reviews, our review manager can identify whether someone has had a positive or negative experience, and only send a review request if the outcome will result in a great review.
Yes! Our system allows you to customise who receives review requests based on criteria you set, such as purchase history, interactions, or service feedback. This way, you can focus on targeting customers who are most likely to leave positive reviews.
If a negative review is posted, you’ll be notified immediately. Our AI-powered response feature can help you craft a professional, personalised reply to address the issue promptly, potentially resolving the customer’s concern and improving your public image.
We fully integrate with Google and Facebook to pull in existing reviews and display them on your website with our widgets. Once integrated your Google and Facebook review links are imported into Thrive Hub to streamline requests for new reviews. Simply send an SMS or Email via our platform to happy customers.
Absolutely! We offer an easy-to-use widget, with different layouts, that allows you to display real-time customer reviews from Google and/or Facebook directly on your website, adding credibility and boosting conversions.
No, reviews on platforms like Google and Facebook cannot be edited or deleted by the business. However, you can respond publicly to reviews, showing your commitment to customer satisfaction. Handling negative reviews with professionalism can often enhance your credibility.
After a positive customer interaction—such as a purchase or service call—our system automatically sends a review request via email or SMS, encouraging the customer to leave a review. This process increases the likelihood of collecting more reviews without any manual effort on your part.
Our system is designed to maximise the chances of receiving feedback. If a customer doesn’t leave a review after the initial request, our tool can automatically send a polite follow-up message after a set period of time. This gentle reminder increases the likelihood of the customer sharing their experience, without being intrusive.
Yes, our platform allows you to manage and respond to reviews all in one place. You can reply manually, use our AI suggested response or let the AI reply on your behalf.
Our AI tool analyses the content of a review and suggests a professional, personalised response that you can customise further if needed. This saves you time and ensures every review gets a thoughtful reply.
No, there are no limits! You can manage an unlimited number of reviews and requests, allowing you to scale your review management efforts as your business grows.
Our platform includes detailed analytics that track review trends, customer sentiment, and performance across Google and Facebook. This allows you to gain valuable insights into how your brand is perceived and make data-driven decisions to improve your reputation.
If you cancel your subscription, you will still retain access to any reviews collected up to that point, but you will lose access to the widget which displays your reviews, automated features, AI-driven responses, and real-time review alerts. You can easily reactivate your account at any time.
How BEST to Respond to All Online Reviews
Learn how timely, thoughtful responses can strengthen relationships with your customers, improve your search rankings, and ultimately grow your business.
