GoHighLevel CRM Usage Fees & Add-Ons

We pass on all PAYG usage fees charged to us by GoHighLevel on to our users. See below for a full breakdown of usage fees that may be charged in addition to your subscription.

Platform Usage Fees

Please note: Usage based pricing is subject to change by GoHighLevel. We endeavour to keep this page up-to-date with the latest pricing as we are made aware of changes.

Phone Number Rental
Recurring Price
Local Number
$1.15 / month
Toll-Free Number
$2.15 / month
SMS / Text via CRM
Unit Price
$10 Equivalent
Outbound SMS*
$0.0463 / SMS segment
$10 gets you about 215 segments
Inbound SMS*
$0.0075 / SMS segment
$10 gets you about 1,333 segments
Auto-Dialer / CRM Phone
Unit Price
$10 Equivalent
Making Calls**
$0.0147 / min
$10 gets you about 680 calls
Receiving Calls**
$0.0089 / min
$10 gets you about 1125 calls
Other Call Charges
Unit Price
Call Recording
$0.0025 / min of recording
Receiving Calls
$0.0005 / min of recording / month
Call Transcription
$0.024 / min
Answering Machine Detection
$0.0075 / call where it is used
Voicemail drops
$0.0180 / min (same charge as an outgoing call)
Conference Calls
$0.0018 – $0.0040 / min / participant (depending on region used)

* SMS rates differ between countries or regions. Please refer to Twilio’s SMS Pricing page for the most up-to-date rates. Use the country dropdown to switch rates shown.

** Call rates differ between countries or regions. Please refer to Twilio’s Call Pricing page for the most up-to-date rates. Use the country dropdown to switch rates shown.

Premium Triggers & Actions
Unit Price
$10 Equivalent
Triggers / Actions
$0.0105 / workflow trigger or action
$10 gets you about 950 workflow triggers or actions

Note: Inside Automations certain workflow triggers and actions incur usage fees. These are easily identifiable by their golden crown icon .

Email Delivery (SMTP)
Unit Price
Outbound Emails
Approx. $0.71 per 1,000 emails

Note: Major email providers now restrict mass marketing, and attempting it can permanently damage your domain reputation. Our SMTP service offers a cost-effective solution for running large-scale campaigns safely and effectively.

Email Verification
Unit Price
$10 Equivalent
Verified Email Addresses
$0.002625 / email verification
$10 gets you about 3810 email verifications

Email verification improves your campaign performance by removing invalid addresses from your contact list. This simple step significantly reduces bounce rates, which helps protect your sender reputation and ensures more of your emails land in the inbox instead of the spam folder. Ultimately, a clean list leads to better deliverability, more accurate engagement data, and a higher return on investment.

You can enable/disable automatic email verification in settings or just manually verify email addresses at your discretion.

Workflow AI Model
Input Cost per 1M Tokens*
Output Cost per 1M Tokens*
GPT-5
Around $1.25
Around $10.00
GPT-5 Mini
Around $0.25
Around $2.00
GPT-5 Nano
Around $0.05
Around $0.40
GPT-4o
Around $2.50
Around $10.00
GPT-4o Mini
Around $0.15
Around $0.60

* Please note HighLevel charges a flat “per-call” fee. Every workflow step using one of the above models is billed on the actual tokens consumed. Therefore it is not possible to confirm a “per-call” (aka Unit) price related to Workflow AI usage. Usage fees for this will be viewable within your billing area located in Settings > Billing.

AI Tools/Agents
Unit Price
$10 Equivalent
Content AI
Around $0.0945 / 1000 words
$10 gets you about 105820 words
Image AI
Around $0.063 / image
$10 gets you about 160 images
Conversational AI
Around $0.021 / Message
$10 will give you about 475 messages
Voice AI
Around $0.1365 / Minute voice call
$10 will give you about 75 minute voice call
Reviews AI
Around $0.084 / Review response
$10 will give you about 120 review responses
Funnel AI
Around $1.0395 / Funnel AI request
$10 will give you about 10 Funnel AI requests

If you use AI Tools/Agents extensively you can fix your PAYG costs by subscribing to AI Employee – details are available below (CLICK HERE).

Platform Add-Ons

The following GoHighLevel add-ons are designed to offer extra functionality via their trusted partners and/or or fix costs that usually would incur PAYG usage fees.

AI Employee

Use all AI tools (Voice AI, Conversational AI, Funnel and Website AI, Content AI, Image AI, Reviews AI and Workflow AI) without additional usage fees.

$125 / month

AI-Powered SEO

Maximise your online visibility with powerful SEO tools. Only available for websites, funnels and other web-pages built within ThriveHub's platform - not for external websites.

$99 / month

Workflow Pro Plan

Unlocks 10,000 premium triggers or actions (those marked with a crown icon in "Automations"). It essentially fixes your automation costs if you were to ever need it.

$20 / month

Branded Portal App

Get your own, branded version of the iOS and Android mobile app (Kollab) that clients can install on their phones to log into your client portal.

$59 / month

Company Listings

You can subscribe to Listings via ThriveHub to ensure your company details are synced accurately across all external online directories. No minimum term or commitment required.

$40 / month

WhatsApp Location

Receiving Inbound messages and replying to them using a free text in the conversation window is free. There will be additional pass through charges for outbound template messages if sent.

$15 / month

Agency Prospector

You can unlock Website Performance Analytics, SEO Analysis, Lead Generation, Unlimited Reports and Embeddable Form Widgets to help your agency capture leads.

$39 / month

Built-In Ad Manager

Unlock a built-in Ad Manager right within ThriveHub. Build, launch and manage your ads campaigns with ease. No more switching to Meta or wasting time going back and forth.

$15 / month

Dedicated Sending IP

Used for sending outbound email campaigns, which means you don't use GoHighLevel's shared IP resources. This helps you keep your reputation clean and isolated from other companies.

$88.50 / month