Case studies
Real results for UK businesses
See how we’ve helped businesses like yours get found, win more enquiries and follow up every lead, with a website, marketing and CRM that work together.
Featured case study
Aylesham Community Trust
Sector
Community charity
Location
Aylesham, Kent
Serving since
1996
Website design
ThriveHub CRM
3x
subscriptions after the new website and CRM went live
Aylesham Community Trust
A website and CRM that brought the team together
Watch Emily Barnes, CEO of Aylesham Community Trust, explain what changed when their new website and the ThriveHub CRM went live.
“
“The new website and the CRM is definitely helping us manage our communications better, and that’s saving us a lot of time.”
Emily BarnesCEO, Aylesham Community Trust
Website design
ThriveHub CRM
3x
Subscriptions at least tripled after the new site went live
1
Shared workspace for every booking, hire and conversation
2+
Separate tools replaced, plus printing costs cut by moving menus online
The story
From a digital business card to a joined-up trust
01
The challenge
Founded in 1996, the trust serves Aylesham and the wider Kent Coalfield. Its old website was static, “kind of like a business card”. With the village growing, the trustees wanted to re-engage the community, show what the trust does and overhaul its communications.
02
What we built
A new website with the ThriveHub CRM behind it, joined up with the trust’s daily operations: activity bookings, memberships, the coffee shop and kitchen, hire and co-working. We broke the project into manageable steps and supported the team throughout.
03
The results
Subscriptions at least tripled. Coffee shop menus and bookings moved online, cutting printing costs. Separate tools for social media and co-working bookings were replaced, saving money, and the whole team now works in one place.
In Emily’s words
“
For the first time ever, our team can work in one place together.
“
They didn’t speak in techno jargon. They broke things down into manageable chunks.
“
The website is critical in helping you get the attention and the support of funders. It can make the difference.
Emily Barnes · CEO, Aylesham Community Trust
The verdict
“
I would highly recommend ThriveHub and Oliver because they see the humans in the process. They are very supportive, very aware of smaller organisations, and the value for money is undoubtedly the best I think we could have found anywhere.
Emily BarnesCEO, Aylesham Community Trust